Featured - Patrick Gabbard

Featured
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October 18, 2023

Part 1: Of Chatbots and Other Disruptions: Understanding the Impact of AI on Customer Service in the Twenty-First Century

Featured
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October 18, 2023

Part 2: Artificial Intelligence 101: A Comprehensive Glossary for Beginners

Featured
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October 18, 2023

Part 3: The Secret History of AI in Customer Service